The bottom lineKeep working in HealthSherpa, and send your 2027 authorizations now.
Haven Health Group will stay on HealthSherpa as its enrollment platform for the whole 2027 open enrollment period. Switching tools in the middle of the busiest season would put renewals and authorizations at risk.
The planned move to Lucie happens after open enrollment closes on Jan 15, 2027. Lucie accounts and training dates will be posted here in the Haven Brief as soon as they're set.
For the Haven team
What Haven agents should do next, who to call and internal notes are for signed-in team members.
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